Privacy Policy

1. Who We Are

Budi Finance operates as a financial education provider based at 18 Jalan Bangsar, 59200 Kuala Lumpur, Malaysia. We offer educational programmes on estate planning, savings fund navigation, and life-stage financial management for individuals 40 years and above.

For the purposes of data protection law in Malaysia — specifically the Personal Data Protection Act 2010 (PDPA) — Budi Finance is the data user responsible for the personal data we process.

2. What Personal Data We Collect

We collect personal data in the following circumstances:

• Enquiry and registration forms: name, email address, phone number, and any message content you provide voluntarily.
• Programme enrolment: name, contact details, payment information (processed by third-party payment services), and programme-related notes.
• Website usage: IP address, browser type, pages visited, time on site — collected via cookies and analytics tools (see our Cookie Policy).
• Email correspondence: any details you share when communicating with us directly.

We do not collect sensitive personal data such as identity card numbers, financial account details, or health information through our website.

3. How We Collect Your Data

Data is collected when you submit an enquiry form on our website, register for a programme, contact us by email or phone, or interact with our website (via cookies and analytics). We do not purchase or receive personal data from third-party data brokers.

4. Legal Basis for Processing

Under the Malaysia Personal Data Protection Act 2010, we process your personal data on the following bases:

• Consent: when you submit a form or agree to our cookie policy.
• Contractual necessity: to deliver programme services you have enrolled in.
• Legitimate interests: to improve our website, communicate with enquirers, and maintain business records.
• Legal obligation: where required by Malaysian law.

5. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Responding to enquiries and programme registration requests.
• Delivering educational programmes and related materials.
• Sending programme-related communications and scheduling information.
• Improving our website experience and understanding how visitors interact with our content.
• Maintaining required business and financial records.
• Complying with applicable Malaysian legal and regulatory requirements.

We do not use your personal data for automated decision-making or profiling.

6. Data Sharing with Third Parties

We do not sell, rent, or trade your personal data. We may share data with third parties only in the following limited circumstances:

• Service providers: email delivery services, website hosting providers, and analytics tools operating under data processing agreements with us.
• Payment processors: if you pay for a programme, payment is handled by a licensed third-party processor. Budi Finance does not store card or banking details.
• Legal authorities: if required to do so by Malaysian law, court order, or regulatory request.

All third-party service providers are required to handle your data in accordance with applicable data protection standards.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Enquiry data (not resulting in enrolment): up to 12 months.
• Programme participant records: up to 7 years, in line with Malaysian business record requirements.
• Website analytics data: typically 26 months (subject to analytics provider settings).
• Email correspondence: up to 3 years from last interaction.

After these periods, data is deleted or anonymised.

8. Cookies

Our website uses cookies to improve your browsing experience and to gather analytics data. For a full explanation of the cookies we use and how to manage your preferences, please read our Cookie Policy.

9. Data Security

We take reasonable steps to protect personal data from unauthorised access, loss, or disclosure. Measures include:

• HTTPS encryption for all data submitted through our website.
• Access controls limiting internal data access to those with a need to process it.
• Regular review of data handling practices.

While we take these precautions, no method of internet transmission is entirely secure. In the event of a data breach that poses risk to individuals, we will notify affected parties and relevant authorities in accordance with Malaysian law.

10. Your Rights Under the PDPA

Under the Malaysia Personal Data Protection Act 2010, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right of correction: you may request corrections to inaccurate or incomplete data.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.
• Right to limit processing: you may request that we cease using your data for marketing purposes.

To exercise any of these rights, write to us at [email protected]. We will respond within 21 days.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal data to them.

12. Children's Privacy

Our services are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our website, please contact us and we will remove it promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our website following an update constitutes acceptance of the revised policy.

14. Contact Us

For any questions, requests, or concerns regarding your personal data, you may contact us at:

• Email: [email protected]
• Post: Budi Finance, 18 Jalan Bangsar, 59200 Kuala Lumpur, Malaysia
• Phone: +60 3-2087 4936